Introduction
Dintrawo is a Hong Kong-based company dealing with travel bags. Upon using our website and services, you agree to our terms and conditions. All terms apply to all users, visitors, and customers of our website and services that we provide.
Products and services
Dintrawo offers diverse travel bags of outstanding quality for Hong Kong domestic customers. Products range from durable yet fashionable carry-on bags which serve convenience for travel, leisure, or even everyday use. At this moment, we do not undertake any international shipment; services are strictly given only to customers residing in Hong Kong.
Shipping and delivery
We provide domestic shipping within Hong Kong. All orders will be processed and shipped using our domestic carriers. We do not offer international shipping, and we take no responsibility for shipping outside of Hong Kong.
Payment terms
At Dintrawo, we accept only cash on delivery (COD). When ordering, you will be obligated to pay for the product in cash when it reaches you. We do not use other payment methods such as credit or debit cards, online payment, or bank transfer.
Data privacy
At Dintrawo, we respect your privacy and are committed to protecting your personal
information. We only collect data that is required for processing and delivering
your order. This may include name, contact details, and delivery address.
We ensure you that we won't share, sell, or rent your personal information to any
third party. We only use your data for the sole purpose of filling your orders and
delivering our products to you.
No sharing of data with third parties
We respect your privacy and will do all we can to protect your personal data. We do not ever share your information with any third parties, except to deliver your order (for example, to ship the product using our domestic delivery carrier). This information will only be used for the purposes necessary to complete your transaction and complete delivery.
Product availability and accuracy
We provide reliable product delivery, ensuring accurate information and up-to-date data for all our offerings, we cannot guarantee the availability of all items. If a product is out of stock, we will notify you as soon as possible and can offer alternative options, where available.
Limitation of liability
Dintrawo shall not be liable for any delays or inconvenience caused by a failure in delivery, whether due to shipping errors or product damages during transit. Our liability is limited to the total amount of the purchase price paid for the product.
Amendments to terms and conditions
We may modify or update these terms and conditions at any time. Any changes are posted on this page, and the updated version will apply to all orders placed after such change. Please check these terms periodically for updates.
Contact us
For any inquiries, please contact us at [email protected]. We are here to assist you with your orders, delivery, and products. In placing an order with Dintrawo, you agree and acknowledge these terms and conditions.